COVID19 PROTOCOLES
DAR B EN GACEM
2 0 2 0

COVID-19 RESPONSE INFORMATION

IN ORDER TO ACCOMMODATE FOR THE ONGOING CORONAVIRUS PANDEMIC, WE HAVE IMPLEMENTED THE FOLLOWING POLICIES:

FLEXIBLE RESERVATION POLICY

BOOKING RATES HAVE BECOME MORE FLEXIBLE TO ACCOMMODATE EACH GUEST. CHANGES TO A RESERVATION ARE SUBJECT TO AVAILABILITY. FREE CANCELLATION UP TO THE DAY BEFORE ARRIVAL AT DAR BEN GACEM.
NOTE: IF YOU HAVE BOOKED VIA ONLINE TRAVEL AGENTS OR OTHER THIRD PARTY ORGANISATIONS, PLEASE CONTACT YOUR BOOKING PROVIDER FOR MORE INFORMATION ON THEIR POLICIES.

HEALTH AND SAFETY POLICY

THE HEALTH AND SAFETY OF OUR STAFF HAS ALWAYS BEEN OF UTMOST IMPORTANCE. WE HAVE UPDATED OUR HYGIENE PROTOCOL TO ACCOMMODATE FOR THE ONGOING CORONAVIRUS PANDEMIC. THIS INCLUDES, BUT IS NOT LIMITED TO:

• STAFF MEMBERS ARE REQUIRED TO WASH THEIR HANDS EVERY HOUR
• STAFF MEMBERS WEAR A FACE MASK AT ALL TIMES ON THE PREMISES
• HAND SANITIZERS ARE AVAILABLE THROUGHOUT THE HOTEL.
• DOOR HANDLES AND OTHER FREQUENTLY TOUCHED OBJECTS ARE DISINFECTED REGULARLY
• ALL ROOMS AND KEYS ARE DEEPLY CLEANED AFTER EACH CHECK-OUT USING SPECIALIZED CLEANING PRODUCTS.
• STAFF MEMBERS DO NOT MAKE PHYSICAL CONTACT WITH GUESTS NOR COLLEAGUES.